How do I register for the Patient Portal?2019-07-16T15:56:33+00:00

After scheduling your first appointment, you will receive an email with instructions for registration.

What can I expect when calling to schedule an appointment?2018-09-11T04:00:16+00:00

Congratulations for taking the first step. Once you have reached out to schedule an appointment, our team will guide you through every step of the way. We will collect your name and other basic info like insurance, and then we’ll inquire about what prompted you to reach out. From there you will meet with a member of our intake team to be sure that you are being matched with the best counselor to address your needs and assist you in reaching your therapeutic goals.

What is the difference between a medical model and a therapeutic model?2018-09-11T03:57:11+00:00

It is tricky to know what to expect in therapy when it differs so vastly with one’s experience seeking treatment for medical concerns. The primary difference between the medical model and therapy is that instead of collecting a list of symptoms to assign the right diagnostic label, a therapist listens to what your personal experience is like and what your struggles mean to you in order to create a customized treatment plan. A cold or the flu might act the same in everybody, but depression, stress, and life challenges affect each of us differently; and so, it is important to conceptualize each client’s own experience. This requires more time than a 15-minute appointment.

Why counseling? How can talking help?2018-09-11T03:55:14+00:00

You may be the expert on you, but a counselor is a trained professional who can assist you in gaining more of an understanding of your strengths and trials, and provide strategies to decrease the strain caused by the issues presented to you. In a counselor, you will find an objective yet compassionate collaborator to help you make changes for the better. Also, talking, sharing, and being understood can be quite healing on its own.

What is a therapeutic approach?2018-09-11T03:52:57+00:00

Therapeutic approaches include CBT, DBT, Psychodynamic, Mindfulness, and so forth. You have heard of them, but what do they mean? Just as we all have different coping strategies and ways of understanding issues in our personal life, so too do therapists have different strategies to help treat their clients. For more information please see the link below.


What is the first session like?2018-09-11T03:49:46+00:00

In the first session, we will spend time getting to know each other, become more comfortable sharing with each other, and clarifying what components make up the primary issues and difficulties which brought you to therapy. We will also go over what your rights and responsibilities are as a client and discuss the procedural elements to therapy (how to get in contact, schedule appointments, and answer any questions you may have).

What does the counselor expect of their client?2018-09-11T03:48:39+00:00

Every therapist is different, but for the most part a counselor hopes for a client who is open with a willingness to try. Punctuality is also an important factor considering that time is limited.

What should potential clients know about therapy?2018-09-11T03:46:34+00:00

Change and healing takes time. Be patient with yourself, celebrate your victories large and small, and communicate with your therapist about how you are feeling about the process.

Do you take my insurance?2018-09-11T03:45:35+00:00

We are in-network with most major insurances like CareFirst BCBS, Cigna, United Healthcare, Optum, Magellan Healthcare, GEHA and more! For more information on your coverage, we recommend contacting your insurance provider as they can provide you with information related to copays and deductibles.

What is Patient Ally and can I use it?2018-09-11T03:43:41+00:00

Patient Ally is our secure portal which allows us to process new clients registration forms. This portal also makes it more convenient for clients to see their provider’s availability and request appointments that fit with their schedules. The portal now features the ability to pay statements as well. Patient Ally works best when using Google Chrome as your web browser.

What do I need to know on my first visit to the office?2019-07-16T15:54:57+00:00

All of our offices, with the exception of Arlington, provide free parking. Most offices also have access to free WiFi for your convenience. Our offices do not have a typical receptionist desk when you arrive. Our Mclean and Reston offices have tablets on the wall where you can search for your provider’s name and text the word “here” so the provider knows you are in the waiting area.

What languages are supported?2018-12-26T18:29:10+00:00

We offer therapy in English, Spanish, Italian, and Farsi. When reaching out to schedule an appointment, let us know if you have a specific language preference so we can match you with the ideal therapist.